On May 4, we will interview Isaac Garcia, CEO and co-founder of Central Desktop, a cloud-based collaboration and project management tool.
Discussion topics
- Overview: What is Central Desktop? What does it do? Who is it for? What made you create it? Did you have previous experience in this space?
- Competition: Central Desktop is in a fairly crowded space – how did you carve out a specific niche? Do you pay much attention to your competition? What differentiates Central Desktop from 37signals? From SharePoint? From others?
- Customer Service: Patrick had a very surprising and positive experience with your customer service – how did you develop your approach? How do you deliver great pre-sales customer service and maintain profitability – where do you draw the line?
- Business approach: Lean startup is popular these days – did you follow a specific, named approach to developing your business such as lean startup or did you wing it?
- Technology: How did you implement Central Desktop? Do you self-host, co-lo, or use a major cloud provider? Anything you wish you had done differently?
- Advice for other startups: What lessons would you like to share with other startups?
If you have additional questions that you would like to ask Isaac, please tweet them to @bobwalsh and/or @patrickfoley before 5p EST May 4.








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